Description

Advanced Veterinary Care is seeking a Day Shift Lead to join our team!

About Us:

Advanced Veterinary Care (AVC) is a 24/7 emergency and specialty hospital in Salt Lake City committed to providing gold-standard veterinary care. As part of the Thrive Pet Healthcare network, we support a culture of collaboration, accountability, and growth. We are proud to offer a progressive and supportive environment for both pets and the people who care for them.

Position Overview:

The Shift Lead Technician is a leadership role responsible for the day-to-day coordination and supervision of the clinical support team during a designated shift. This role requires strong veterinary technical skills, excellent communication, and the ability to lead by example in a fast-paced environment. The Shift Lead ensures smooth hospital flow, oversees team dynamics, supports client communication, and serves as a point person for floor management and case coordination.

Key Responsibilities:

• Lead and support the veterinary technician and assistant team during assigned shifts

• Manage shift flow including patient triage, case assignments, and room/resource utilization

• Coordinate breaks, lunches, and staff coverage across departments to maintain efficient operations

• Serve as a liaison between support staff, doctors, and client service representatives

• Oversee and assist with patient care, diagnostics, treatments, and procedures as needed

• Provide guidance and mentorship to less experienced team members

• Facilitate clear and timely communication with clients, including updates, discharges, and education

• Monitor shift needs and escalate concerns to management when appropriate

• Ensure adherence to hospital protocols, safety standards, and cleanliness expectations

• Participate in daily rounds, meetings, and help maintain a positive team culture

Qualifications:

• Certified, Licensed, or Registered Veterinary Technician (CVT, LVT, RVT) required

• Minimum 3 years of clinical veterinary experience, preferably in emergency or specialty medicine

• Proven leadership abilities with strong communication and problem-solving skills

• Ability to multitask, prioritize, and remain calm in high-pressure situations

• Strong technical and organizational skills, with a working knowledge of veterinary workflows

• Positive attitude and commitment to team success and patient-centered care

• Must be able to work evenings, weekends, and holidays as needed

Why Join AVC?

• Be a key leader in a thriving, fast-paced emergency and specialty hospital

• Collaborate with skilled teams across multiple departments and specialties

• Competitive compensation with leadership differential

• CE allowance, uniform allowance, licensing support, and full benefits package (for eligible employees)

• Opportunities for professional development and advancement within Thrive Pet Healthcare

Benefits - our care in action:

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions

• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account

• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations

• Generously subsidized backup and ongoing care support for children, adults, and pets

• Mental health benefits including coaching and therapy sessions

• 401k with employer contribution

• Continuing education and development support through our library of free CE courses and paid time off to complete

and so much more!

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.