Description

Veterinary Technician - Lead

Full-time

Cedar Park, TX

Compensation negotiable based on credentials and experience with an hourly pay up to $25/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location

SIGN-ON BONUS AVAILABLE!

Cypress Creek Pet Care is looking for a Lead Veterinary Technician to join our team as part of the Thrive Pet Healthcare community.

At Cypress Creek Pet Care, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

As a Lead Veterinary Technician, you'll play an important role in pets' lives by providing comprehensive care throughout their journey. Your life-changing work will range from the hands-on care of facilitating outpatient treatments and performing laboratory tests, to surgery assistance, to support services including admitting and discharging patients.

Role Responsibilities:

• Work closely with the Practice Manager and Medical Director to supervise, train, and mentor technicians and assistants.
• Coordinate schedules, delegate tasks, and manage workflow to ensure efficient clinic operations.
• Assist with evaluations of technicians and assistants and provide input on performance.
• Lead staff meetings alongside the Practice Manager.
• Participate in Thrive planning meetings and attend seminars that pertain to it
• Communicate with the manager about non-routine or unusual situations and recommend solutions.
• Keep up to date with veterinary software, products, medical equipment, and veterinary medicine advancements and provide staff training.
• Communicate hospital policies and procedures to staff and clients when required
• Supervise the completion of daily checklists and weekly maintenance logs for technicians and assistants.
• Treat all employees fairly and impartially with regard to scheduling, coaching, and discipline.
• Resolve informal employee complaints and help meditate interpersonal problems amongst the staff.
• Lead by example, promoting professionalism and excellent patient care and customer service.
• Demonstrate initiative in everyday duties and assist employees.
• Adhere to all hospital policies, standards, and procedures as stated in the manual and/or by standard operating procedures.
• With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
• Assist with appointments, surgeries and procedures in accordance with your state's Veterinary Practice Act outlined for credentialed veterinary technicians.
• Assist in maintaining relevant, comprehensive medical records with the support of practice systems.
• Obtain relevant health history and information from clients and maintain medical charts.
• Other duties as assigned.

Requirements

• At least three years’ recent experience as a Veterinary Technician.
• Demonstrate ability to lead and manage a team.
• Ability to perform routine veterinary medical procedures (e.g., collect samples, draw blood, and administer injections), maintain and understand medical equipment, and is competent with veterinary software.
• Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures.
• Ability to complete assigned tasks in the time allotted without direct supervision.
• Demonstrates the ability to show empathy toward clients, staff, and treat animals with respect and compassion while maintaining a commitment to outstanding client service.
• Excellent interpersonal communication skills.

About the Hospital

Cypress Creek Pet Care is a small animal practice located in Cedar Park, Texas providing high quality, dedicated care for every patient. Offering primary, emergency, and boarding services. Our hospital has a collaborative team and is committed to a positive work environment. We pride ourselves on compassionate care and high standards of medical excellence.

Join our tenured team of doctors, nursing staff and compassionate front office to ensure your clients and patients are getting the best in veterinary medicine care

We are open Monday - Friday, 8:00am - 6:00pm and Saturday, 8:00am - 12:00pm

Serving Cedar Park, Austin, Leander

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment - across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.

We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.

• Service - delivering exceptional service
• Empathy - leading with care
• Accountability - achieve meaningful outcomes
• Joy - be a source of light
• Exploration - learn to fuel growth
• Team - connect for success

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.