Description

Veterinary Technician - Lead

Full-time: 4x10 shift, rotating Saturday

Austin, TX

$1000 SIGN-ON BONUS

Thrive Austin East 7th is looking for a Lead Veterinary Technician to join our team as part of the Thrive Pet Healthcare community.

At Thrive Austin East, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

The Lead Veterinary Technician plays a critical leadership role in the day-to-day operations of the hospital. This position supports both the medical and client service teams, ensures high standards of patient care, and contributes to a positive, efficient, and collaborative work environment. The Lead Veterinary Technician will report to the Practice Manager (PM).

Role Responsibilities:

Responsibilities include, but are not limited to:

• Foster a positive and professional team culture
• Supervise and support technician and CSR teams
• Train and mentor staff in patient care and client service
• Enforce and uphold Standard Operating Procedures (SOPs)
• Creating and manage staff schedules
• Conduct DEA auditing and maintain compliance
• Coordinate equipment maintenance and troubleshoot repairs
• Learn hospital P&L concepts to assist with inventory management, ordering, labor costs, and budget awareness
• Support marketing initiatives and promotions
• Hire, onboard, and train new hires in all areas of patient care and anesthetic monitoring
• Conduct staff evaluations, including mid year and annual performance reviews
• TTP planning
• Assist with performance management
• Other duties as assigned

Physical and Additional Requirements:

• Regular and reliable attendance is required
• Ability to frequently lift and carry items up to 40 pounds with or without reasonable accommodation
• Must be willing to work long hours in a fast paced, high pressure environment while maintaining composure
• Ability to walk, bend, stand, and reach frequently during shifts lasting a minimum of 8 hours

Experience & Skills Requirements:

• Veterinary technician licensure preferred
• 1-2 years of clinical experience
• Must have surgical, anesthesia and dental experience.

About the Hospital

Thrive Austin East offers primary care for dogs and cats in south and central Austin.

We are open Monday-Saturday 8am-6pm

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment - across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.

We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.

• Service - delivering exceptional service
• Empathy - leading with care
• Accountability - achieve meaningful outcomes
• Joy - be a source of light
• Exploration - learn to fuel growth
• Team - connect for success

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.