Veterinary Technician Assistant

Spotlight Preferred
Helping Hands - Vet Surgery & Dental Care
Richmond, Virginia, United States
11 days ago


Veterinary Technician Assistant

Job Overview

A technician assistant’s primary function at Helping Hands - Richmond is to provide the following services in a thorough and careful manner:

  • Focus on monitoring surgical patients throughout their stay at our hospital, entering medical records into the computer, cleaning and maintaining the hospital, as well as facilitating communication between the technician, doctors and clients.
  • Preparation of patients for anesthesia
  • Client service and education
  • Being a good representative of “Helping Hands”
  • Assistance of the doctors and fellow co workers
  • Taking Payments
  • Filling prescriptions
  • Assisting with phone and clerical duties as needed
  • Animal restraint

Work Environment

While performing the duties of this job, employee with be exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposed to unpleasant odors and noises; exposure to animal bites, scratches and animal wastes; possible exposure to contagious diseases.

Specific Duties

Surgical Responsibilities

  • Be responsible for all patients, delegating when necessary
  • Prepare and present estimates
  • Intake patients into hospital
  • Have thorough understanding of the intake process, client education, and paperwork required from the owners prior
  • Keep accurate records including anesthetic observations and treatments
  • Perform treatments properly and promptly
  • Have a complete understanding of laboratory machine maintenance and operation
  • The ability to properly identify all surgical instruments in the hospital
  • Be able to properly wrap and sterilize all instruments
  • Prep patients for surgical procedures
  • Ability to maintain and protect a sterile field
  • Be able to open instrument packs sterilely.
  • Safe and proper handling of therapeutic agents, surgical instruments (SQ, IM, IV injections and oral/topical medication administration)
  • IV fluid/blood product administration, monitoring, and maintenance
  • Safe handling/restraint of animals
  • Adherence to OSHA standards
  • Able to adjust anesthesia and give a patients breath when directed
  • Able to set up and maintain an anesthesia machine and to properly perform a leak check or trouble shoot an anesthetic machine problems
  • Knowledge and proper use of PPE (personal protective equipment)
  • Have thorough understanding of the process, client education and paperwork required from the owners during discharge
  • Suture/Staple removals once cleared specifically by Dr. John

Dental Responsibilities

  • Proper handling, identification and care of dental instruments and radiographic equipment

Client Service

  • Create, present, and explain estimates to clients and collect payment
  • Update clients of a patient status
  • Communicate clearly with clients and referring veterinarians
  • Answer phone with a friendly, cheerful and positive tone
  • Keep accurate client communication logs
  • Greet clients with a smile and friendly demeanor
  • Answer phones with a friendly tone
  • Sympathetic understanding of client needs
  • Keep an accurate record of client communications
  • Be able to enter charges and medical records accurately into computer
  • Facilitate any and all communication between doctors and clients requested by Veterinarian completely and accurately in a timely manner

Hospital Care

  • Must understand and ensure proper equipment maintenance
  • Maintain a clean workspace
  • Help others in maintaining and cleaning the hospital
  • Assist in monitoring inventory and keeping supplies stocked
  • Laundry
  • Adherence to OSHA standards-proper disposal of biohazard and toxic materials
  • Take out trash/recycling
  • Clean/disinfect cages, runs, treatment area and surgical suite
  • Instrument cleaning and care/autoclave use
  • Maintain logs (anesthesia, controlled drugs, surgery, deceased animal, radiology)
  • Clean thoroughly when slow
  • Dishes
  • Reduce waste
  • Maintain and restock crash cart
  • Ensure the hospital is prepared to start surgery as soon as we open the next morning

**This is by no means a complete list. Some tasks may be assigned to a specific staff member to complete. Some tasks may be added or removed from this list as deemed necessary for the safety and well being of our patients.



1 years work experience in a veterinary, shelter, spay neuter ideal but not required for the right candidate

Personal Requirements

  • Strong, respectful and friendly communication skills with coworkers and clients
  • Ability to work well with others as a team
  • Ability to multitask, prioritize, and delegate
  • Flexibility and the ability to adjust to a changing environment and handle stress calmly
  • Attention to detail and willingness to ask questions or voice concerns when they arise
  • Self-motivated, hard worker.
  • Active interest in surgery, dentistry and animal care
  • Willing to learn new tasks and learn quickly
  • Participate and engage in rounds and meetings
  • Ability to safely lift objects or pets of at least 50lbs (you may ask for assistance)
  • Ability to work with or without direct supervision
  • Ask questions when any task or procedure is unclear
  • Professionalism
  • Reliable
  • Dependable
  • Respectful

Job Information

  • Job ID: 59418787
  • Location:
    Richmond, Virginia, United States
  • Position Title: Veterinary Technician Assistant
  • Company Name: Helping Hands - Vet Surgery & Dental Care
  • Job Function: Veterinary Assistant
  • Entry Level: Yes
  • Job Type: Full-Time
  • Job Duration: Indefinite
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