Description

PetVet Care Centers' The Regional Veterinary Referral Center is currently seeking Emergency Veterinary Team Lead to join their team!

Position Overview:

The Emergency Team Lead is an acting supervisor who performs the duties of medical technical staff and is the point of contact for the team to expedite the care and efficiency of the department. In charge of client and patient care standards for the department during their shift. Must lead the team by example by demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Essential Functions:

• Addresses concerns of staff and doctors while on duty and responds appropriately or directs concerns to the department manager or hospital manager if needed
• Stays up to date on all protocols and trains staff on shift, on all appropriate training, procedural, and protocol guidelines for the team and ensures staff compliance during shift.
• Corrects and/or praises staff on duty for performance during shift
• Ensure the safety of staff and patients and follow the hospital safety guidelines during an emergency.
• Troubleshoot equipment as needed and keep the equipment manager and Hospital Manager informed of necessary repairs/replacements.
• Ensure charges are correct throughout the shift to allow clients to receive proper financial updates.
• The beginning shift assessment of all patient status, history, current treatments and verifying that all treatments match the doctor's orders.
• Administrative duties as delegated by the Hospital Manager and Medical Director.

Position Knowledge and Skill Requirements:

• Advanced Technical Skill
• Leadership, Interpersonal skills and Emotional Intelligence
• Time management: Multi-tasking and Addressing Priorities in real time in an organized fashion
• Patience, Empathy and Considerable Emotional Control under Stress
• Attention to detail with excellent verbal and written communication
• Professionalism and ability to properly handle confidential information
• Meet with Hospital Manager and Medical Director for leadership touch base and case studies as assigned.

Qualifications:

• High School Diploma or the equivalent.
• Licensed Veterinary Technician with good standings in the state of VA or Experienced Emergency Veterinary Assistant

What We Offer:

We care deeply about supporting our team members - professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support - including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle - a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$25 - $37 USD

At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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